Our Services

Here to support, here to care, here for our community. Flexible, high-quality care at home, tailored to the needs of individuals and families across Annandale & Eskdale.

Comprehensive Care Services

Whether support is needed for a few hours a week or around the clock, our trained carers deliver care with compassion, dignity and respect.

Service

24-hour care

Our 24-hour care service provides continuous, dedicated support in the comfort of your own home. This option is ideal for individuals with higher or more complex needs who require reassurance and assistance at all times, day and night. Care is delivered by trained carers who take the time to understand routines, preferences and personal needs, ensuring continuity, safety and peace of mind for both individuals and their families.

What's Included:

Personal care
Help with meals
Medication prompting
Companionship
Assistance with everyday tasks
Support delivered in a way that promotes independence and choice
Medication prompting and administering.

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Service

Visiting Care

Visiting care offers flexible, planned support through regular home visits, designed around your daily routine and lifestyle. Visits tailored to meet your needs. We work closely with individuals and families to develop personalised care plans that reflect goals, preferences and changing needs, ensuring support remains appropriate, respectful and responsive.

What's Included:

Flexible scheduling to suit your routine
Personalised care plans
Support with daily living activities
Respectful and responsive care

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Service

Adult home care (18+)

Our adult home care service supports adults aged 18 and over to live independently at home for as long as possible. Care is tailored to individual circumstances and can be provided on a short-term or long-term basis. We understand that every person's needs are unique, and we work with you to create a care plan that respects your independence while providing the support you need.

What's Included:

Tailored to individual circumstances
Short-term or long-term care options
Promotes independence
Supports adults of all ages (18+)
Flexible care arrangements

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Service

Respite cover

Respite care provides short-term support to allow unpaid carers time to rest, recharge, or attend to other commitments, knowing their loved one is being well cared for. Whether planned in advance or arranged at short notice, our respite service offers reliable, professional care that maintains routines and provides reassurance for everyone involved.

What's Included:

Gives unpaid carers a break
Planned or short-notice arrangements
Maintains familiar routines
Professional and reliable care
Peace of mind for families

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Highly Trained Carers

Every one of our carers is highly trained in the National Care Standards on top of our own rigorous policies and procedures. They are trained on safe handling of people, prompting and administering of medication, infection prevention and control, health and hygiene, including food hygiene.

They receive regular training on first aid, safe handling of people, prompting and administering medication, infection prevention and control, health and hygiene, including food hygiene. Additional training is provided whenever it’s needed to meet an individual’s needs, ensuring peace of mind for service users, families, and carers.

Care Inspectorate Registered

Registration Number: CS2004073898
We comply with all regulatory requirements.

How to Access Our Services

Getting started is simple. We're here to guide you through every step of the process.

Get in Touch

Home Assessment

We'll visit you at home to understand your needs, preferences, and daily routines.

Care Begins

We'll develop a personalised care plan and introduce you to your dedicated care team.

Ready to Get Started?

Our friendly team is here to answer your questions and help you find the right care solution. Get in touch today for a free, no-obligation consultation.